WORKSHOP DESCRIPTION

If your organization has thought about participating in the AHCA/NCAL National Quality Award program, this is your opportunity to complete the Bronze Award application from beginning to end with coaching support along the way from our expert facilitators.

This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts – becoming a high-performing organization.

LEARNER OBJECTIVES

1. Understand the AHCA/NCAL Bronze Quality Award process.
2. Gain an understanding of the value of participating in the Quality Award process.
3. Go “behind the scenes” of the assessment process and why this is important – beyond an award application.
4. Understand the technical requirements and policies of the Bronze Quality Award process.
5. Understand how quality improvement activities build a culture of continuous improvement and high-performance work teams.
6. Write the draft of your organization’s Bronze Quality Award application.

VIRTUAL EVENT

This workshop will be held virtually on Zoom on the following dates:

• Part 1: November 8
• Part 2: November 15

Participation in all sessions is required. Sessions will be held from 1-3 pm CT. Participants will be required to participate on video and audio.

Additionally, optional office hours will be available on Zoom at the following times:

• November 10: 1:00 – 2:30 pm CT
• November 17: 1:00 – 2:30 pm CT